Terms & Conditions
Acura Spa Systems, Inc. is proud to present this online product catalog to you for your buying consideration. It contains new part numbers and precludes all previous catalogs or verbal terms of sale. Our extensive product line consists of spa pumps, spa equipment packs, spa digital controls, spa lights, spa electromechanical controls, spa air blowers, spa heated air blowers, spa unions, spa air buttons, spa neck massagers, spa foot massager, spa water jets, and spa vibrating jets.
Terms:
- We only build to order.
- No returns will be accepted for credit.
- All sales are C.O.D., Cashiers Check, Certified Check, Money Order, Visa, Mastercard, Discover, and American Express.
- For credit card sales, our Credit Card Authorization Form must be completed and included with your order when ordering.
- No shipments will be made while an account is outstanding.
- Returns are subject to a 50% restocking charge.
- Non-Sufficient Funds (NSF) checks are subject to a $25.00 service fee.
- Uncleared NSF checks make open orders subject to immediate cancellation.
- All outstanding invoices are subject to a 2% monthly interest charge.
- All prices are subject to change without notice.
- Spa Dealer discounts are only available for stocking dealers of the Acura product they currently stock and sell upon approval by Acura Spa Systems management.
Ordering:
- Please use current part number and description when ordering.
- All telephone orders must be confirmed with a written purchase order.
- You may FAX your purchase order to (951) 684-6677 or E-mail at orders@acuraspa.com.
- To place orders for automatic shipment, please E-mail at orders@acuraspa.com.
- To check on status of orders placed, please E-mail at status@acuraspa.com.
Shipments:
- All shipments are F.O.B. Riverside, California.
- For C.O.D. Orders, a $10.00 additional charge is required.
- We can only provide the shipping and handling (s&h) amount after your order has been processed and shipped.
- Be sure to include your email address, phone number, or fax number so that we can contact you after your order ships.
- Free Freight only for online orders shipped U.P.S. Ground in the USA. Other forms of shipping incur additional shipping costs.
- A $5 Handling charge is applied to all orders.
Claims:
- All claims for lost or damaged freight must be made by the purchaser directly to the freight carrier within the freight carriers established time limit.
- Acura Spa Systems, Inc. is headquartered in Riverside, California. Any legal claims filed against Acura Spa Systems, Inc. or its officers must be filed in the district of Riverside California.
Returns:
- We only build product to order.
- All returns are handled per our published limited warranty.
- A Returned Goods Authorization (RGA) is required before returning any product to Acura Spa Systems, Inc.
- All returned products must be shipped freight prepaid; no product will be accepted otherwise.
- Products returned are subject to a 50% restocking charge.
- No product may be returned after being in your inventory over 60 days.
- Acura Spa Systems, Inc. solely will determine the salability of all returned goods.
Notes:
- All electrical work must be performed by a licensed electrician and meet UL 1563 and all local codes and regulations.
- All plumbing work must meet I.A.P.M.O., UL 1563, and all local codes and regulations and must be performed by a licensed plumbing contractor.